Hited’s Remote Control and Monitoring Center is responsible for controlling the operation of your equipment by informing you of its condition, responding promptly to any faults and forestalling emergencies. The Center operates 24/7 without breaks or days off, so we're always available. We won't leave you alone with a problem, no matter whether you're a large company or a private individual.

Emergency response team of specialists take care of everything, starting from repairs or troubleshooting on Perkins engines ending with working with large power supply systems based on FG Wilson, Mitsubishi or WattStream generator sets. We use our own fleet of emergency vehicles outfitted with special tools and repair equipment for fast response. In fact , it’s a mobile repair facilities .
We're always available
- Advice on any technical questions
- Option for remote fault-clearing
- Hours of operation: 24/7
Emergency response team
We understand that in an emergency every minute of delay can be very expensive, so our mobile emergency response team is ready to come to you quickly at any time of day any day of the week.
Our specialists have taken a full training course on installing, operating and repairing FG Wilson and Perkins equipment. All of this knowledge has been tested repeatedly in practice, so our assistance will be as fast and efficient as possible regardless of the complexity of your equipment.
Ready to help you at any time.
- Several emergency crews to minimize response time.
- Quick diagnostics
- On-site repairs.
- Each emergency vehicle equipped with essential spare parts, diagnostics equipment and all required special tools.

Remote monitoring
Hited has a modern Dispatching Center, which monitors the main parameters of diesel gensets and its working conditions. Our experienced consultants will provide you with the best solution, whether it is advice, sending out a repair team, or in some cases remote fault-fixing. Our specialists can also advise you on all settings and recommend the most effective operating mode for your equipment.
We control the operation of your equipment non-stop.
- 24/7 hours monitoring of generator performance.
- Quick informing on the status and operating mode of a generator set (telephone, SMS, e-mail)
- Customers can check equipment operation themselves at any time (by SMS or telephone request).
- Equipment performance can be tracked online.